Most commercial buildings operate with a mix of planned and unplanned maintenance. The challenge is knowing when reactive repairs begin costing more than they save.

What Is Preventative Maintenance

Preventative maintenance focuses on addressing issues before failure occurs. Common examples include:

  • Scheduled inspections
  • Minor repairs during planned visits
  • Routine servicing of HVAC, lighting, and building systems

The goal is to extend asset life and reduce emergency work.

What Is Reactive Maintenance

Reactive maintenance occurs after something breaks. This includes:

  • Emergency service calls
  • After-hours repairs
  • Temporary fixes to restore operations

While sometimes unavoidable, excessive reactive maintenance creates budget volatility.

Cost Comparison Over Time

Reactive maintenance often appears cheaper in the short term because work is only done when needed. Over time, however, emergency labor, expedited parts, and repeated failures increase total spend.

Preventative maintenance spreads costs more evenly, reduces emergency incidents, and improves long-term budget control.

Operational Impact on Facility Teams

Facilities that rely heavily on reactive repairs experience:

  • More disruptions to daily operations
  • Increased internal coordination and stress
  • Less visibility into future maintenance needs

Preventative programs reduce these challenges without requiring major operational changes.

When a Hybrid Model Makes Sense

Many facilities transition gradually. A hybrid model focuses preventative efforts on high-risk assets while allowing reactive repairs for low-impact issues.

Explore preventative maintenance services designed to reduce emergencies and improve budget predictability.

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